All users are deemed to have accepted that they have read and approved the sales contract as soon as they complete the membership process.

Sales Agreement

It is the Virtual Sales Agreement between and the Customer.

  • Article - 1

The subject of this contract is the Law No. 4077 on the Protection of Consumers, regarding the sale and delivery of the product, whose qualities and sales price are stated below, that the seller has sold to the buyer; It covers the rights and obligations of the parties in accordance with the provisions of the Regulation on Implementation Principles and Procedures of Distance Contracts.

  • Article - 2


Company Name: BEHİCE TANŞA Business Address: Bahriye Caddesi, Yahya Kahya Mahallesi, Neva Sokak, No:6 Beyoğlu/Istanbul Corporate Telephone: +90 543 960 66 65

  • Article - 3


All buyers who are members of BEHİCE TANŞA Company's e-commerce store and shop. (hereinafter referred to as buyer or customer)

  • Article - 4


Goods/Products or Services; Type, Quantity, Brand / Model, Color, Number, Sale Price and Payment Method are as stated on the site, and these promises may change without notifying the buyer.

  • Article - 5


1- The BUYER declares that she has read all the preliminary information about the basic characteristics, sales price and payment method and delivery of the product subject to the contract specified in Article 4, and has given the necessary confirmation in the electronic environment.

2- The product subject to the contract is delivered to the buyer or the person or organization at the address indicated in the preliminary information, depending on the distance of the buyer's place of residence for each product, provided that it does not exceed the legal 30-day period.

3-  If the product subject to the contract is to be delivered to a person or organization other than the buyer, the SELLER cannot be held responsible if the person or organization to be delivered does not accept the delivery.

4- The SELLER is responsible for the delivery of the contracted product in good condition, complete, in accordance with the qualifications specified in the order, together with the warranty documents and user manuals, if any.

5-  For the delivery of the product subject to the contract, this contract must be approved in electronic environment and the sale price must be paid in the payment method preferred by the buyer. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.

6- If the relevant bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the credit card of the buyer by unauthorized persons after the delivery of the product, the BUYER himself or the product delivered to the person or institution specified in the sales contract shall not be liable for 3 business days. must send it to the SELLER within the same day. In such a case, the shipping costs are the responsibility of the buyer.

7- If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to notify the BUYER of the situation. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed. In the event that the BUYER cancels the order, the SELLER makes an attempt at the relevant bank to cancel the credit card receipt belonging to the BUYER and return the relevant amount to the BUYER's account within 7 days, and the transaction is notified to the BUYER via e-mail. In such a case, the SELLER cannot be held responsible for delays caused by the relevant bank.

8- In case the products delivered to the person and/or institutions that the BUYER and/or the BUYER want to be delivered are defective or broken, the relevant product or products are delivered to the SELLER within 7 days, starting from the date of receipt by the BUYER, in order to carry out the necessary repair or replacement within the warranty conditions. and shipping costs are covered by the SELLER. In such a case, if the 7-day period expires, the BUYER has to take the product he has received to the relevant service.

9- This contract becomes valid after it is electronically approved (after membership) by the BUYER and processed into the database.

  • Article - 6


The buyer has the right to withdraw within seven (7) days from the delivery of the contractual product to himself or to the person / organization at the address indicated. In order for the right of withdrawal to be exercised, the SELLER must be notified by fax or e-mail within this period, and the product must not be used within the framework of the provisions of Article 7 and the packaging must not be damaged. In case this right is exercised, it is obligatory to return the original sales invoice and a copy of the cargo delivery report stating that the product delivered to the 3rd party or the Buyer has been sent to the SELLER. Within 7 days following the receipt of these documents, the SELLER makes an attempt at the relevant bank to return the product price to the BUYER's credit card account. The SELLER cannot be held responsible for the problems on the bank's part in the return of the product price. If the original sales invoice is not sent, the value added tax and other legal obligations, if any, are not refunded. The shipping cost of the product returned due to the right of withdrawal belongs to the BUYER. In addition, the right of withdrawal cannot be exercised for products that cannot be returned due to their nature, disposable products, copyable software and programs, products that are perishable or whose expiration date has passed. The use of the right of withdrawal for all kinds of software and programs, DVD, VCD, CD and cassettes, computer and stationery consumables (toner, cartridge, tape, etc.) and all kinds of cosmetic products is subject to the condition that the package of the product is unopened, intact and the product has not been used.

  • Article - 7


In the implementation of this contract, the Consumer Arbitration Committees and the CONSUMER COURTS in the BUYER's or SELLER's residence are authorized up to the value declared by the Ministry of Industry and Trade. In case the order is approved electronically, the BUYER is deemed to have accepted all the provisions of this contract.






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